The Coordinator of Buhl Planetarium & Observatory is responsible for the daily operational support of a major program area while participating in a team approach to the smooth development, operation, and delivery of science programs and exhibit engagements. Duties include daily scheduling, motivating, and situational supervision of part-time presenters and volunteers working in the Buhl Planetarium and Observatory and coordinating facility resources with other team members and other departments and divisions. The candidate is a guest fanatic who is responsible for communicating and modeling the direction, strategy, and execution of providing a personalized, high-quality, world-class guest experience for the science center’s digital theater, rooftop observatory, and public gallery spaces.

This is a crucial, guest-facing position. The successful applicant is adaptable, resilient, insightful, innovative, curious, and relationship-driven with a desire to learn new things and remain current on a variety of topics and learning styles. The successful candidate will collaborate with peers and their team to develop and deliver innovative programs that are dynamic, exciting, credible, and interactive. Must have evening and weekend flexibility.

EDUCATION AND EXPERIENCE:

Candidate should have at least one-year experience working in the customer service field with conflict resolution experience.
Experience maintaining program safety and quality in a complex and changing environment is required.
Experience operating digital software systems and technologies desired.

KNOWLEDGE, SKILLS, AND ABILITIES:

Requires a highly organized, guest-centered individual who can provide direction to a team of part-time staff and volunteers and support innovative science learning experiences.
Ability to manage complex tasks in a dynamic environment is essential.
Candidates must have effective communication skills.
Candidates must be able to operate digital software and technologies confidently.