This is a union position.

The Senior Sales Associate supports the museum mission by enhancing the visitor experience through expert customer service and driving sales revenue to support museum programs. Will lead all store associates in greeting and engaging visitors in dialogue, providing them with information about our products and services. Responsible for performing a variety of tasks related to selling, service, stock maintenance, receiving, display and physical inventory process. Duties will include store opening and closing functions, balancing cash drawer and completing store deposits.

Please see a full list of requirements and responsibilities on the Carnegie Museums’ Career Site. 

EDUCATION & EXPERIENCE:
Must be high school graduate or equivalent.
Prefer minimum one year of experience in retail supervision, with emphasis on personnel motivation, visual merchandising and customer service.

KNOWLEDGE, SKILLS, ABILITIES:
Must be curious and self-motivated to develop knowledge of a wide range of products with the ability and desire to skillfully share this knowledge with visitors and co-workers.
Knowledge of procedures used in the operation of point of sale computer systems. Interest and appreciation of art, natural history or science recommended.
Computer point of sale, personal computer, calculator, fax machine, copier and dolly for transporting merchandise.

PHYSICAL REQUIREMENTS:
Job involves walking and standing for long periods of time, the ability to lift boxes up to 30 pounds, climbing ladders, stooping, kneeling and bending, working in tight enclosed spaces.
Varied schedule including holidays, weekends and evenings.