The Museum Store Supervisor executes the Store’s mission of enhancing the visitor experience through expert customer service and driving sales revenue to support museum programs. Will lead all store associates in greeting and engaging visitors in dialogue, providing them with information about our products and services. Responsible for Museum Store operations including scheduling, training, developing, supervising and directing sales associates. Duties include store opening and closing functions, balancing cash drawers, review / approve or completes store daily deposits, safe contents, inventory control and visual merchandising. Maintains excellent communications with Store Buyer, receiving associates and CMP staff.

Please see a full list of requirements and responsibilities on the Carnegie Museums’ Career Site. 

QUALIFICATIONS:

EDUCATION AND EXPERIENCES:
Must be high school graduate or equivalent.
Prefer at least one year managerial experience in retail management with emphasis on personnel management, motivation, merchandising and inventory control.
Computer point of sale, personal computer, calculator, fax machine, copy machine, dolly for transporting merchandise.

KNOWLEDGE, SKILLS AND ABILITIES:
Excellent customer service skills required, including problem solving. Strong communication and interpersonal skills with ability to interact and present to Store and Museum Upper Management.

PHYSICAL REQUIREMENTS:
Job involves walking and standing for long periods of time, the ability to lift and transport boxes (up to 30 pounds), climb ladders, stoop, bend, work in confined, tight spaces and handle stock.
Varied schedule including most weekends, holidays and some evenings.