The Visitor & Museum Services Admission Supervisor is responsible for taking a leadership role in the day-to-day operations of the Visitor & Museum Services Office, including the coordination of general admissions and visitor amenities. Works closely with other front-line staff, including Security, Custodial, and Education, to ensure a welcoming environment and a meaningful and positive visitor experience. Serves as concierge for lobby and public spaces and directs Visitor & Museum Services Associates. Acts as supervisor on duty during weekends in the absence of the Manager of Visitor and Museum Services. Cross trained to work admissions desks as well to assist in the daily operations of the parking lot and Portal Entry.

Please see a full list of requirements and responsibilities on the Carnegie Museum’s Career Site. 

QUALIFICATIONS:
High school diploma or equivalent required, college degree preferred.
Six months experience with ticketing, event admissions, retail, or other public contact required.
Six months experience with cash handling and supervisory experience required.
Must be highly organized. PSix months previous experience working with the public and a love of museums necessary.
Must have supervisory experience and able to be enthusiastic in order to motivate staff to meet highest customer service standards.
Must be proficient in all Microsoft Office Suite including PowerPoint and Excel.
Experience with Siriusware or similar ticketing system desired.
Must be willing to work indoors and at times outdoors, sometimes in inclement weather, as well as various weekend and evening shifts.
Work requires ability to quickly access remote areas of the museum and to move about the museums approximately 75% of the workday, both indoors and outdoors.